Shipping policy

Shipping Policy

Last updated: August 2026

Thank you for shopping with Soul Serenity Mandalas.

Processing Times

Physical art and fine art print orders are usually processed within 2–5 business days.

If additional time is required, we will contact you as soon as possible.

Shipping Destinations

We currently ship to addresses within the United Kingdom only.

At this time, we do not offer international shipping. This is due to additional package, shipping, customs and regulatory requirements associated with international orders.

We may review our shipping policy in the future and expand destinations we serve.

Shipping Methods

Orders are shipped using trusted courier or postal services. Shipping options and costs are calculated at checkout based on your location and the size of your order.

Where available, tracking information will be sent by email once your order has been dispatched.

Packaging

All artwork is packaged with great care using protective materials to help ensure it arrives in excellent condition.

Delivery Times

Estimated delivery times after dispatch are 2–5 business days

Please note these are estimates and may be affected by customs processing, postal delays, weather, or other circumstances beyond our control.

Damaged or Lost Orders

If your order arrives damaged, please contact us within 48 hours of delivery (or expected delivery date). Please include your order number and photographs of any damage of the artwork and packaging, so we can help resolve the issue as quickly as possible.

If your order has not arrived within the expected delivery time, please contact us within 7 days and we will investigate with the courier.